What Is The Refund Policy Of Unity Network?

WHAT IS THE REFUND POLICY OF UNITY NETWORK?

We stand behind our products and your satisfaction is very important to us. This is why we offer a money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked (Less 10% transaction fee). You are eligible for a refund within 7 calendar days starting on the 1st day of your purchase.

After the 7-day period, your purchase will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in one full week after their purchase to ensure it fits their needs.

If you have any additional questions or would like to request a refund, feel free to contact us via live chat support.

REFUND POLICY UNDER THE IRR OF RA 7394 

If the product or services that customer bought are defective customers are entitled to either an exchange or refund. Only defective products bought from this website can be returned or exchanged. Under the IRR of RA 7394 (the consumer act of the Phil.) “a change of mind on your part does not entitle you to a refund or exchange”.

If you are subscribe with any of our subscription product or service, you may cancel your membership at any time either by submitting a ticket at our support site, contact via e-mail or by telephone. As a member, you are responsible for ensuring a cancellation request is received and processed.

Sources:

http://www.gov.ph/1992/04/13/republic-act-no-7394-s-1992/

http://www.region2.dti.gov.ph/index.php/progs-sevces/consumer-welfare/no-return-no-exchange-prohibition

Fon any questions or concerns regarding this policy, please send your inquiry to: legal@unitynetwork.com

 

 

Last Update: Janury 1, 2020

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